The Danish Tax Appeals Agency has a clear wish to stay at its current premises at Vesterport in the center of Copenhagen despite a rising number of employees. 

The number of employees has been rising since the Agency was established in January 2014, and this trend is expected to continue. The current leasehold in Central Copenhagen houses some 170 employees, working in offices that accommodate between one and three employees. The Agency wants to explore the leasehold’s possibilities and capacity in terms of organization and layout while challenging the default approach where employees work separately on their own individual cases.

On the basis of input from the Agency’s managers and employees, Gottlieb Paludan Architects has developed scenarios for how layout and design could support new ways of working. Thus, space management considerations triggered by rising numbers of employees serve as inspiration to innovate work routines.

Gottlieb Paludan Architects’ services included providing process consultancy, conducting the user involvement process and study tour and preparing a scenario analysis.